customer feedback

Jade

A very simple process!

Carolyn

This is FIRST CLASS!  Thank you VERY much. :)

Testimonial Tuesday Ray

Ray qualified for our Summer Loan Promotion, TOPPING UP his existing loan with us.

Feedback Friday Gerry

Thanks for your feedback Gerry!

Member Monday Marion

Marion requested a TOP UP of her existing loan This was actioned and funds were transferred to her nominated bank account, all on the same day!

Testimonial Tuesday Paul

Paul wanted to apply for a new loan and had queried paying off his existing loan balance with his Harp and Crown CU savings. 

Testimonial Tuesday Martin

Martin contacted us to request a transfer of funds from his savings account - funds were transferred to his nominated bank account that same day!

Testimonial Tuesday Donna

Donna was one of our “64% increase in new members” signing up with the Harp and Crown CU this financial year!

Testimonial Tuesday Ronan

Delighted we could be of assistance Ronan!

Testimonial Tuesday Carolyn

We LOVE hearing feedback like this! Thank you Carolyn!

Testimonial Tuesday Sam

Credit Unions Vs Banks!

Closed for Aug Bank Hol

Our office will reopen on Tuesday 29th August at 9am.

25th Anniversary Survey

Harp and Crown Credit Union members!  Have YOUR say!

Survey reminder

Don't forget to have YOUR say for a chance to WIN!

Testimonial Tuesday Survey

WOW! Just WOW!  We received this WONDERFUL feedback from a Harp and Crown Credit Union member.

Recommend a new member

THANK YOU to everyone who completed our latest member survey!

feedback friday junior

THREE more REASONS to save with the Harp and Crown Credit Union…

national customer service week

It's National Customer Service Week!  At the Harp and Crown Credit Union we aim to deliver FIRST CLASS customer service to EACH of our members.

testimonial tues nigel loan promotion

Nigel took advantage of our Christmas Loan Promotion yesterday and is now entered into our £500 prize draw!

testimonial damian

Thank YOU Damian for choosing to SAVE with the Harp and Crown Credit Union!

 

testimonial john

Thank you for choosing YOUR Police Family CREDIT UNION to look after your finances John! We really appreciate this feedback!

 

testimonial tuesday mel

Mel applied for a FIRST TIME LOAN and funds were transferred that same day.

 

testimonial tues adrian

You’re welcome Adrian!

 

new year survey

COMPLETE our New Year 2024 MEMBERS only SURVEY for a chance to WIN a share of £125!

member survey feedback 2024

THANK YOU! We really appreciate this feedback!

survey feedback member monday

THANK YOU so much Harp and Crown CU members for all the feedback so far!

testimonial tues survey

THANK YOU for this recent Member Survey feedback! And for your loyalty to the Harp and Crown Credit Union!

testimonial tues survey mar

"Excellent fast friendly service. Couldn’t ask for better. So glad my wife and I joined. Should have joined sooner!!"

testimonial tues noel

Thanks to Harp and Crown Credit Union member Noel for this fantastic feedback, having registered and used our NEW-IMPROVED ONLINE BANKING facility!

member survey 2025

Harp and Crown CU members!  Have YOUR say!

 

testimonial tues helen 25

Thanks to Harp and Crown Credit Union member Helen for this fantastic feedback, having registered and used our NEW-IMPROVED ONLINE BANKING facility!  Which NOW includes an APP and FASTER PAYMENTS facility!

feedback friday survey 17 jan

⭐️ FEEDBACK FRIDAY⭐️ THANK YOU to all of our members who have taken the time to complete our survey so far!

feedback fri survey 31 jan

⭐️ FEEDBACK FRIDAY⭐️ THANK YOU to all of our members who have taken the time to complete our survey so far!

feedback friday survey 24 jan

⭐️ FEEDBACK FRIDAY⭐️ THANK YOU to all of our members who have taken the time to complete our survey so far!

survey feedback 2 feb

⭐️ Last chance to complete our survey!⭐️ THANK YOU to all of our members who have taken the time to complete our survey so far!

testimonial tues feb 18

THANK YOU to all of our members who have took the time to complete our recent member survey. 

customer service week 25

At the Harp and Crown Credit Union we aim to deliver FIRST CLASS customer service to EACH of our members.

Harp and Crown Credit Union Ltd are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number (FRN) 577113. For details visit http://www.fca.org.uk
regulator fca fcsc