online Banking

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IMPORTANT MEMBER INFORMATION: OUR ONLINE BANKiNG SYSTEM HAS CHANGED...FOR THE BETTER!  

NEW ONLINE BANKING FACILITY – NOW LIVE! 

 

Thank you for your patience as we work through hundreds of registration requests right now - we will get back to you as soon as we can.

 

Whether you were registered for our old online platform or wishing to register for the first time, you will need to follow the below registration process. 

 

How to register

  1. EMAIL US directly at creditunion@harpandcrown.co.uk from the email address your HACCU account is registered with, to request ONLINE BANKING ACCESS and we'll get you set you up with online banking as quickly as we can.  **PLEASE NOTE WE ARE DEALING WITH HUNDREDS OF REGISTRATION REQUESTS RIGHT NOW AND ARE WORKING THROUGH THESE AS QUICK AS WE CAN.  THANK YOU FOR YOUR PATIENCE.**

  2. 5-DIGIT PIN:  Once we verify your HACCU account status, we will then send you a 5-digit PIN via email or SMS to access online banking (sender is shown as Harp & Crown CU/HarpCrownCU)

    **THIS IS NOT YOUR OLD PIN - THIS WILL BE A BRAND-NEW PIN THAT WE NEED TO SEND TO YOU.
  3. VISIT ONLINE BANKING LINK TO LOGIN: Once you receive your 5-digit PIN, visit https://harpandcrown.co.uk/login to access your new online account.  This will require your 6-digit HACCU membership number (not your PSNI payroll number) and your NEW 5-digit PIN to login. 

      **THIS IS NOT THE SAME LINK AS BEFORE. 
      PLEASE ONLY USE THE LINK PROVIDED ABOVE TO LOGIN.

 

Where do I log in?

As shown above, please click HERE to access online banking securely. 

 

Forgot your HACCU membership number?

Don't worry, contact our friendly team between 9am - 5pm, Monday - Friday, so they can help you.  The best way to get in touch is via email creditunion@harpandcrown.co.uk.

 

Forgot / lost your PIN?

As long as your online banking account has been activated by the HACCU Loans and Member Services team, you can RESET YOUR NEW PIN all by yourself.  Simply visit https://harpandcrown.co.uk/login and click on RESET YOUR PIN.  You’ll need your 6-digit HACCU membership number and email address (as registered to your account).

 

What facilities are currently available within our new online banking platform?

  • View your balance and transactions

  • Share withdrawal request up to £4999.99.  *Request before 3pm for the best chance of same day processing (cannot be processed during office closure).

  • NEW to HACCU members! Access your JUNIOR accounts online (each account requires a separate PIN – please follow the same online banking registration process)

  • Access to our NEW Loan Calculator

  • NEW user-friendly Loan Application process.  *Applications received by lunchtime for the best chance of approval and same day processing.  Ts/Cs apply (cannot be processed during office closure).  Over 95% our of our loan applications are processed and approved on the same day.

  • FAQs and Latest News

  • Option to change your PIN

  • Update your marketing preferences

And more to come in the coming months ahead including an APP version for Android and IOS!

**Please note lodgements cannot be made via the Harp and Crown online banking facility - please contact us to by phone, email or by calling into the office to make a lodgement. 

 
Please note also there may be a delay in answering phone calls during this time – please email us where possible and we will respond as soon as we can.

Thank you for your patience.

Email:  creditunion@harpandcrown.co.uk.

The Harp and Crown Credit Union provides safe, secure, flexible finances for the wider police family in Northern Ireland.

Updated 23 July 2024

 

Harp and Crown Credit Union Ltd are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number (FRN) 577113. For details visit http://www.fca.org.uk
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