No. We require a written instruction for all transactions, either via email / post or in person at our offices in Newforge. This satisfies the regulatory authorities that we are always conducting business in compliance with members instructions.
Provided your request is received by approximately 3.00pm, funds will be in your account by close of business that day, approximately 4.30pm. If a request is made during office holiday closure, we will process upon our return.
YES! With our NEW Faster Payments facility and Online Banking APP, you can now request share withdrawal online AT ANY TIME (24/7). A maximum of £4999.99 shares can be requested (maximum ONE online transaction DAILY). Transfers will be swept through our bank regularly throughout the day/night and within 30 MINUTES of your request.
For share withdrawal requests over £5,000, please contact the office via creditunion@harpandcrown.co.uk before 3.00 PM Monday-Friday. If the office is closed, we will respond as soon as we can on our return.
**please remember you must contact us first to ACTIVATE online banking and receive a 5-digit PIN (you'll need your 6-digit HACCU membership number also).
Members who have a loan with us may withdraw their shares down to their ‘Pledged Share limit’. In all cases members may withdraw shares in excess of their outstanding loan amount. We would urge those who may be considering a ‘Top-up’ loan in the near future to take into account the 5 to 1 loan to share ratio required for future borrowing.
