Please contact the Harp and Crown CU team first to ACTIVATE online banking via creditunion@harpandcrown.co.uk. Once your membership is verified you will then be sent a 5-digit PIN to login. Make sure you have the following details before you login to online banking.
Email address used when becoming a member
First 6-digits of your HACCU Membership number (not your PSNI payroll number)
More detail on our ONLINE BANKING facility HERE.
As a member you can enjoy the following flexibility and benefit of accessing your account online. This includes our NEW Faster Payments facility (access your shares 24/7 Ts/Cs apply), an easier loan application process and you can now access your Junior accounts online.
This is no problem, simply email us at creditunion@harpandcrown.co.uk and we can verify your membership with a few security questions. Remember you'll need to use the first 6-digits of your membership number to access online banking.
As long as you have been granted access to our NEW online banking facility, you can "reset" the PIN yourself. Simply click HERE or within the APP and select RESET PIN then input your 6-digit HACCU membership number and your email address (registered to you account).
If you need access to the NEW online banking facility for the first time, please email us at creditunion@harpandcrown.co.uk and we can verify your membership with a few security questions and send you a 5-digit PIN. You'll be logging into your account in no time.
You can now access your Junior accounts via our NEW online banking facility. Details HERE. As the Trustee, you can only access your Junior's account online up to age 15 years. Once your Junior turns 16 years old, their details must be updated and they will need to register to access online banking for their own account.
YES! With our NEW Faster Payments facility and Online Banking APP, you can now request share withdrawal online AT ANY TIME (24/7). A maximum of £4999.99 shares can be requested (maximum ONE online transaction DAILY). Transfers will be swept through our bank regularly throughout the day/night and within 30 MINUTES of your request.
For share withdrawal requests over £5,000, please contact the office via creditunion@harpandcrown.co.uk before 3.00 PM Monday-Friday. If the office is closed, we will respond as soon as we can on our return.
**please remember you must contact us first to ACTIVATE online banking and receive a 5-digit PIN (you'll need your 6-digit HACCU membership number also).
You can email the office or apply for a loan via online banking, outside of office hours. If an application is made outside of office hours Monday - Friday 9am - 5pm, we will process your application on the next working day. However, when the office is closed for holidays, we cannot process loan applications. Please email us your loan application or apply via ONLINE BANKING and we will respond as soon as possible when the office reopens. Email creditunion@harpandcrown.co.uk
You can only make a lodgement by telephoning the office with a debit card, posting in a cheque made payable to Harp and Crown Credit Union or by calling into the office with cash. You cannot make a lodgement via the Harp and Crown online banking facility.
Please visit our website section HERE with all the detail you need for Online Banking - how to register, change your pin, what's included within online banking, how to download are new APP to your device...and more.
We've compiled instruction on how to do this HERE. This will depend on the device/browser you are using. Please note: if you are already NEW online banking registered (after 1st July 2024), you do not need to re-register for the APP. Just follow the instruction to INSTALL THIS APP to your device.
