Please contact the Harp and Crown CU team first to access online banking via creditunion@harpandcrown.co.uk. Once your membership is verified you will then be sent a 5-digit PIN to login. Make sure you have the following details before you login to online banking.
Email address used when becoming a member
6-digit HACCU Membership number (not your PSNI payroll number
More detail on our ONLINE BANKING facility HERE.
As a member you can enjoy the following flexibility and benefit of accessing your account online.
This is no problem, simply email us at creditunion@harpandcrown.co.uk and we can verify your membership with a few security questions.
As long as you have been granted access to our NEW online banking facility, you can "reset" the PIN yourself. Simply click HERE and select RESET PIN then input your 6-digit HACCU membership number and your email address (registered to you account).
If you need access to the NEW online banking facility for the first time, please email us at creditunion@harpandcrown.co.uk and we can verify your membership with a few security questions and send you a 5-digit PIN. You'll be logging into your account in no time.
You can now access your Junior accounts via our NEW online banking facility. Details HERE. As the Trustee, you can only access your Junior's account online up to age 15 years. Once your Junior turns 16 years old, their details must be updated and they will need to register to access online banking for their own account.
You can request withdrawal of shares by email or via online banking, outside of office hours. If a request is made outside of office hours Monday - Friday 9am - 5pm, we will process your request on the next working day. However, when the office is closed for holidays, we cannot process withdrawals. Please email us your request and we will respond as soon as possible when the office reopens. Email creditunion@harpandcrown.co.uk
You can email the office or apply for a loan via online banking, outside of office hours. If an application is made outside of office hours Monday - Friday 9am - 5pm, we will process your application on the next working day. However, when the office is closed for holidays, you cannot apply for a loan. Please email us your loan application and we will respond as soon as possible when the office reopens. Email creditunion@harpandcrown.co.uk
You can only make a lodgement by telephoning the office with a debit card, posting in a cheque made payable to Harp and Crown Credit Union or by calling into the office with cash. You cannot make a lodgement via the Harp and Crown online banking facility.
